It's been awhile since I have boarded a TTC bus at Finch Avenue and Weston Road, but this is where I met one of the best bus drivers that I have ever come across.
Many Torontonians will jump at the chance to complain about the TTC and it's employees, but I have nothing but praise for this particular bus driver. He wowed me with his level of professionalism from the moment I stepped onto the bus. Not only that, but he groomed himself very well and he created an aura that would welcome passengers onto the bus. Simply put, he was the poster child of the ideal TTC driver.
I'm quite new to Toronto and I am not extremely familiar with various TTC routes around the city, so I guess I wore a very confused look on my face as I approached his bus. The bus driver looked at me and asked, “Where exactly are you going? I noticed you’re a little bit undecided whether or not to ride this bus.”, to which I replied, “Scarborough, Duncan Mills to be specific,”. “In that case you can ride with me to York Mills Station and from there you will join another bus to your final destination.”, he advised. While he sat there, waiting for a couple of minutes to leave, he struck up a conversation with me where we discussed a couple world affairs, social issues, sports, and even my past on how I found myself in Toronto.
As the bus departed the station, I took my seat and I began to think that this bus driver was quite the rare gem. I watched him as he would smile and greet commuters as they entered and exited the vehicle. His smile was so infectious that some passengers acknowledged and commended it. I even heard one elderly lady say “You make my day, driver!”, as he lowered the bus so she could get off at her stop with ease.
As we pulled into York Mills Station, he made sure to point me into the right direction. From here, I knew exactly which bus I would have to take in order to get to my final destination and I was very thankful. As I turned around to wave goodbye, he sent me off by saying, “Have a great day and you be careful!”.
I know that I was doing something quite mundane and routine, but I really began to ponder what a difference quality customer service makes to a business, be it private, public or charity. This bus driver emulated a positive customer service experience and he truly makes me look at the TTC in a different light. This just goes to show how far a little kindness can go to make a customer’s day and leave a lasting impression.
For Evaluate It by SQM Inspectors - 
The TTC- Driving to Change Customer Service Standards Featured
-
font size
decrease font size
increase font size
Latest from Intern
24849 comments
-
Comment Link
Sunday, 26 October 2025 06:44
narkologicheskaya klinika_qlMr
наркологические клиники в москве наркологические клиники в москве .
-
Comment Link
Sunday, 26 October 2025 06:39
narkologicheskaya klinika_duMr
частная клиника наркологическая https://www.narkologicheskaya-klinika-27.ru .
-
Comment Link
Sunday, 26 October 2025 05:48
mostbet_kg_icot
мобильное приложение регистрация вход mostbet app приложении рейтинг 4 8 [url=http://mostbet12031.ru/]http://mostbet12031.ru/[/url]
-
Comment Link
Sunday, 26 October 2025 01:27
mostbet_kg_odot
mostbet kg mostbet kg
-
Comment Link
Saturday, 25 October 2025 21:26
mostbet_kg_ympa
мостьет [url=http://mostbet12032.ru/]http://mostbet12032.ru/[/url]
-
Comment Link
Saturday, 25 October 2025 20:26
mostbet_kg_plpa
мостбет официальное приложение мостбет официальное приложение
-
Comment Link
Saturday, 25 October 2025 15:37
mostbet_kg_xypa
most bet skachat most bet skachat
-
Comment Link
Saturday, 25 October 2025 15:22
mostbet_kg_gxot
бк мост бет https://www.mostbet12031.ru
-
Comment Link
Saturday, 25 October 2025 13:44
luchshie_poka
топ 100 фотографов россии предлагают высококачественные услуги для создания незабываемых фотографий.
с помощью мастерского прикосновения. Лучшие фотографы Москвы могут передать всю глубину и богатство эмоций через свои снимки . Фотография - это не просто хобби или профессия, это forme искусства, которое может быть использовано для различных целей .
Фотографы Москвы могут показать все стороны жизни в столице . Они могут снять портреты известных людей . Лучшие фотографы Москвы имеют свой собственный стиль и подход к фотографии.
Технологии и оборудование играют важную роль в фотографии позволяют создавать высококачественные изображения . Лучшие фотографы Москвы могут ch?nать лучшее оборудование для своих целей . Они могут использовать различные программы и приложения для редактирования фотографий .
Фотографы Москвы имеют возможность работать с разными типами освещения. Они могут использовать различные техники, чтобы добиться желаемого эффекта . Лучшие фотографы Москвы могут экспериментировать с разными техниками и стилями .
Художественный аспект фотографии дает возможность создавать изображения, которые могут быть понятны и оценены всеми. Лучшие фотографы Москвы знают, как использовать художественный аспект фотографии . Они могут экспериментировать с разными стилями и жанрами .
Фотографы Москвы имеют возможность работать с различными типами освещения. Они могут создавать по-настоящему уникальные и художественные изображения с помощью своих навыков и оборудования . Лучшие фотографы Москвы знают, как использовать художественный аспект фотографии, чтобы создать по-настоящему уникальные и художественные изображения .
В заключении фотография - это способ выразить себя и свои мысли . Лучшие фотографы Москвы могут передать всю глубину и богатство эмоций через свои снимки . Они могут запечатлеть красоту природы и архитектуры .
Фотография - это способ рассказать историю, которая может быть понятна всем . Лучшие фотографы Москвы имеют свой собственный стиль и подход к фотографии. Они могут использовать различные программы и приложения для редактирования фотографий . -
Comment Link
Saturday, 25 October 2025 13:27
rubber_lesa
If you need quality free stamp maker online
for your business or personal needs, you can easily find it on the Internet and order it online.
The rubber stamp maker online is a revolutionary tool that enables users to design and produce custom rubber stamps with ease . This online platform provides a wide range of design options and templates to choose from The platform offers a diverse selection of design options and templates to suit various needs . With the rubber stamp maker online, users can create custom stamps with their names, logos, or messages Users can create personalized stamps with their names, logos, or messages .
The rubber stamp maker online is user-friendly and requires no prior design experience The website is simple to navigate, making it accessible to users of all skill levels. Users can simply upload their design or select a template and customize it to their liking The rubber stamp maker enables users to upload their designs or choose from a range of templates and modify them. The rubber stamp maker online is a cost-effective solution for creating custom rubber stamps The platform offers an affordable solution for creating personalized stamps .
Using a rubber stamp maker online offers several benefits, including convenience and flexibility The online rubber stamp maker provides convenience and flexibility . Users can access the platform from anywhere with an internet connection The website is available 24/7, allowing users to create custom stamps at their convenience. The rubber stamp maker online also eliminates the need for physical visits to a stamp maker The website reduces the need for physical interactions, making it a time-efficient solution.
The rubber stamp maker online also provides a wide range of design options and templates The rubber stamp maker features a diverse selection of customizable templates and designs . Users can create custom stamps with different shapes, sizes, and colors The rubber stamp maker enables users to produce bespoke stamps with a range of shapes, sizes, and colors. The rubber stamp maker online is also an eco-friendly solution, as it reduces the need for physical materials The website provides a sustainable solution for creating custom stamps.
Using a rubber stamp maker online is a straightforward process that requires a few simple steps The online rubber stamp maker is easy to use and requires a few simple steps . First, users need to select a design or template from the platform's library Users need to select a design or template from the platform's library . Next, users can customize their design by adding text, images, or logos The rubber stamp maker enables users to modify their design with their preferred text or images.
Once the design is complete, users can preview and edit their stamp The website provides a preview feature that enables users to review and modify their design. Finally, users can order their custom stamp and receive it in the mail The online platform allows users to order their custom stamp and have it delivered . The rubber stamp maker online also provides customer support and assistance The platform offers help and guidance to users .
In conclusion, the rubber stamp maker online is a convenient and cost-effective solution for creating custom rubber stamps The website offers a user-friendly and affordable solution for creating custom stamps. The rubber stamp maker online offers a wide range of design options and templates, making it suitable for individuals and businesses The platform features a vast array of customizable templates and designs . We recommend using a rubber stamp maker online for all your custom stamp needs The website is a recommended resource for users looking to create custom stamps.
The rubber stamp maker online is a reliable and efficient solution that provides high-quality custom stamps The online rubber stamp maker is a reliable and efficient solution that provides high-quality custom stamps . Users can create custom stamps with their names, logos, or messages, and receive them in the mail The website enables users to produce bespoke stamps with their preferred designs and receive them at their doorstep. Overall, the rubber stamp maker online is a great resource for anyone looking to create custom rubber stamps The website is a useful resource for users looking to create custom stamps.