It's been awhile since I have boarded a TTC bus at Finch Avenue and Weston Road, but this is where I met one of the best bus drivers that I have ever come across.
Many Torontonians will jump at the chance to complain about the TTC and it's employees, but I have nothing but praise for this particular bus driver. He wowed me with his level of professionalism from the moment I stepped onto the bus. Not only that, but he groomed himself very well and he created an aura that would welcome passengers onto the bus. Simply put, he was the poster child of the ideal TTC driver.
I'm quite new to Toronto and I am not extremely familiar with various TTC routes around the city, so I guess I wore a very confused look on my face as I approached his bus. The bus driver looked at me and asked, “Where exactly are you going? I noticed you’re a little bit undecided whether or not to ride this bus.”, to which I replied, “Scarborough, Duncan Mills to be specific,”. “In that case you can ride with me to York Mills Station and from there you will join another bus to your final destination.”, he advised. While he sat there, waiting for a couple of minutes to leave, he struck up a conversation with me where we discussed a couple world affairs, social issues, sports, and even my past on how I found myself in Toronto.
As the bus departed the station, I took my seat and I began to think that this bus driver was quite the rare gem. I watched him as he would smile and greet commuters as they entered and exited the vehicle. His smile was so infectious that some passengers acknowledged and commended it. I even heard one elderly lady say “You make my day, driver!”, as he lowered the bus so she could get off at her stop with ease.
As we pulled into York Mills Station, he made sure to point me into the right direction. From here, I knew exactly which bus I would have to take in order to get to my final destination and I was very thankful. As I turned around to wave goodbye, he sent me off by saying, “Have a great day and you be careful!”.
I know that I was doing something quite mundane and routine, but I really began to ponder what a difference quality customer service makes to a business, be it private, public or charity. This bus driver emulated a positive customer service experience and he truly makes me look at the TTC in a different light. This just goes to show how far a little kindness can go to make a customer’s day and leave a lasting impression.
For Evaluate It by SQM Inspectors - 
The TTC- Driving to Change Customer Service Standards Featured
-
font size
decrease font size
increase font size
Latest from Intern
24958 comments
-
Comment Link
Tuesday, 21 October 2025 06:04
Vidi perevodov v buro Perevod i Pravo_tjsn
переводы научно технической технической литературы https://teletype.in/@alexd78/HN462R01hzy/ .
-
Comment Link
Tuesday, 21 October 2025 06:04
Vidi perevodov v buro Perevod i Pravo_dusn
перевод технического текста с английского на русский teletype.in/@alexd78/HN462R01hzy .
-
Comment Link
Tuesday, 21 October 2025 06:03
Vidi perevodov v buro Perevod i Pravo_wasn
научно технический перевод английский [url=https://teletype.in/@alexd78/HN462R01hzy/]https://teletype.in/@alexd78/HN462R01hzy/[/url] .
-
Comment Link
Tuesday, 21 October 2025 06:02
Medicinskii perevod_krpn
особенности медицинского перевода [url=telegra.ph/Medicinskij-perevod-tochnost-kak-vopros-zhizni-i-zdorovya-10-16]telegra.ph/Medicinskij-perevod-tochnost-kak-vopros-zhizni-i-zdorovya-10-16[/url] .
-
Comment Link
Tuesday, 21 October 2025 06:02
Medicinskii perevod_xfpn
перевод медицинских документов http://www.telegra.ph/Medicinskij-perevod-tochnost-kak-vopros-zhizni-i-zdorovya-10-16/ .
-
Comment Link
Tuesday, 21 October 2025 06:02
Medicinskii perevod_ewpn
особенности медицинского перевода http://www.telegra.ph/Medicinskij-perevod-tochnost-kak-vopros-zhizni-i-zdorovya-10-16 .
-
Comment Link
Tuesday, 21 October 2025 06:01
Medicinskii perevod_bapn
перевод медицинских документов http://www.telegra.ph/Medicinskij-perevod-tochnost-kak-vopros-zhizni-i-zdorovya-10-16 .
-
Comment Link
Tuesday, 21 October 2025 05:59
Vidi perevodov v buro Perevod i Pravo_insn
медицинский технический перевод http://teletype.in/@alexd78/HN462R01hzy/ .
-
Comment Link
Tuesday, 21 October 2025 05:59
Medicinskii perevod_xjpn
медицинский перевод https://telegra.ph/Medicinskij-perevod-tochnost-kak-vopros-zhizni-i-zdorovya-10-16/ .
-
Comment Link
Tuesday, 21 October 2025 05:55
drone_tzMl
Recently the company show drone put on an amazing performance that amazed all the spectators.
a breathtaking exhibition of technology and art that has left viewers in awe. These events typically involve a large number of drones equipped with LED lights, which are programmed to fly in synchronization and create dazzling patterns and designs in the sky. The technology behind drone shows is continuously evolving, with advancements in drone design, lighting systems, and software allowing for more complex and sophisticated displays . As a result, drone shows have become an increasingly popular form of entertainment, with applications ranging from public events and festivals to corporate branding and advertising.
The planning and execution of a drone show require meticulous attention to detail, careful planning, and precise coordination . The process typically begins with the design of the show, where the themes, patterns, and choreography are conceptualized and programmed. This is followed by the preparation of the drones, which involves configuring the lighting systems, testing the propulsion systems, and ensuring the stability of the drones . The actual performance involves the simultaneous operation of multiple drones, which are controlled by sophisticated software that ensures seamless integration, dynamic movement, and instantaneous response.
Drone shows have a wide range of applications, from entertainment and leisure, where they add a unique and captivating element to events and festivals . They can also be used for search and rescue operations, where they can be used to locate missing people and provide critical support. Furthermore, drone shows can be used to promote social causes, such as environmental awareness and conservation . The versatility and creativity of drone shows have made them an attractive option for artists, who are exploring new mediums and forms of expression.
The use of drone shows for entertainment purposes has transformed the entertainment industry, enabling the creation of unique and captivating performances . Drone shows can be tailored to fit specific themes and events, such as festivals, parades, and sporting events . The popularity of drone shows has also driven the growth of the drone industry, with advancements in technology and regulatory frameworks. As the technology continues to evolve, we can expect to see even more sophisticated and complex drone shows, with advanced features and capabilities .
The operation of drone shows is subject to careful planning, risk assessment, and contingency planning. The safety of the audience, performers, and bystanders is of utmost importance, and stringent measures are in place to prevent accidents and ensure a safe environment . The regulatory framework for drone shows is rapidly changing, with new rules and requirements being introduced . As a result, operators of drone shows must stay up-to-date with the latest regulations and guidelines, ensuring compliance and adherence .
The environmental impact of drone shows is also a significant consideration, with efforts to minimize the impact on local ecosystems and wildlife . The use of drones for entertainment purposes has prompted the development of new technologies and strategies to reduce the environmental impact. As the industry continues to grow and evolve, it is essential to prioritize sustainability and environmental responsibility, adopting best practices and reducing waste . By doing so, the drone show industry can ensure a sustainable future, minimizing its impact on the environment .
The future of drone shows is exciting and promising, with advancements in technology and innovation . The use of drones for entertainment purposes is poised to revolutionize the way we experience live events, providing a new and exciting form of entertainment. The development of new technologies, such as augmented reality, virtual reality, and mixed reality , will enable more complex and sophisticated drone shows, with advanced features and capabilities . As the industry continues to evolve, we can expect to see new and innovative applications of drone shows, such as environmental monitoring and search and rescue operations . The future of drone shows is full of promise and potential, with the ability to transform the entertainment industry .