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The TTC- Driving to Change Customer Service Standards Featured

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It's been awhile since I have boarded a TTC bus at Finch Avenue and Weston Road, but this is where I met one of the best bus drivers that I have ever come across.

Many Torontonians will jump at the chance to complain about the TTC and it's employees, but I have nothing but praise for this particular bus driver. He wowed me with his level of professionalism from the moment I stepped onto the bus. Not only that, but he groomed himself very well and he created an aura that would welcome passengers onto the bus. Simply put, he was the poster child of the ideal TTC driver.

I'm quite new to Toronto and I am not extremely familiar with various TTC routes around the city, so I guess I wore a very confused look on my face as I approached his bus. The bus driver looked at me and asked, “Where exactly are you going? I noticed you’re a little bit undecided whether or not to ride this bus.”, to which I replied, “Scarborough, Duncan Mills to be specific,”. “In that case you can ride with me to York Mills Station and from there you will join another bus to your final destination.”, he advised. While he sat there, waiting for a couple of minutes to leave, he struck up a conversation with me where we discussed a couple world affairs, social issues, sports, and even my past on how I found myself in Toronto.

As the bus departed the station, I took my seat and I began to think that this bus driver was quite the rare gem. I watched him as he would smile and greet commuters as they entered and exited the vehicle. His smile was so infectious that some passengers acknowledged and commended it. I even heard one elderly lady say “You make my day, driver!”, as he lowered the bus so she could get off at her stop with ease.

As we pulled into York Mills Station, he made sure to point me into the right direction. From here, I knew exactly which bus I would have to take in order to get to my final destination and I was very thankful. As I turned around to wave goodbye, he sent me off by saying, “Have a great day and you be careful!”. 

I know that I was doing something quite mundane and routine, but I really began to ponder what a difference quality customer service makes to a business, be it private, public or charity. This bus driver emulated a positive customer service experience and he truly makes me look at the TTC in a different light. This just goes to show how far a little kindness can go to make a customer’s day and leave a lasting impression.

Read 301754 times Last modified on Wednesday, 15 October 2014 23:07
Wednesday, 15 October 2014 23:00

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    Anabolic-androgenic steroids are regularly utilized by bodybuilders
    and weightlifters as dietary dietary supplements [6]. The
    more frequent method of hormone regulation is the adverse suggestions loop.
    Unfavorable feedback is characterised by the inhibition of further secretion of
    a hormone in response to adequate levels of that hormone.
    This allows blood levels of the hormone to be regulated within a narrow range.

    All sufferers had taken greater than four hundred mg/week testosterone proprionate and/or nandrolone
    decanoate intramuscularly. They additionally had consumed supplementary proteins (containing 78–104 g
    of whey powder added to common dietary protein together with 2–3 L of milk
    to succeed in 278–354 g daily) and creatine (15 g per day).
    Their serum creatinine and estimated glomerular filtration price (eGFR) were 229.84–335.ninety two μmol/L and zero.37–0.57 mL/s, respectively.
    By discontinuing all the above brokers, serum creatinine became
    normal inside four weeks. The authors attributed AKI in the bodybuilders to the mixture effects of excess creatine and protein with
    steroid injections together with hypervitaminosis D and phosphate nephropathy [22].

    The goal of this evaluation is to collect available experimental and clinical knowledge about renal security of anabolic-androgenic steroids and development hormone, as two outstanding hormonal sports activities supplements.
    Anabolic-androgenic steroids can affect
    the kidney in different aspects.
    In skeletal muscle glucocorticoids produce a catabolic effect that's reverse that of insulin/IGF-I by way of GRα.
    These conformations are complicated, dynamic and thought crucial for understanding protein configuration in well being and disease
    (126). Clearly not all proteins are "bad." It must be
    recognized that frequent structural ideas of amyloids convey their double nature as "good" or "bad" (127).
    Amino acid residues 72–82 of the 191 amino acid, 22 kDa
    rHGH monomer have a excessive aggregation propensity
    and 4 fibrillation segments, each of ~6–10 residues.
    In one research, researchers found that in a 24-hour quick, the quantity of vitality your body uses during numerous actions dropped,
    while growth hormone ranges rose by lots. Human progress hormone (HGH), additionally referred to
    as somatotropin, is a hormone that the pituitary gland, which is about the dimension of a pea and found at the base of
    your brain, makes and releases. The pituitary gland has
    two components – a front (anterior) and a back (posterior) lobe.
    Folks typically confuse human progress hormone (HGH) with different substances that may enhance athletic capability, but
    HGH isn't a steroid.
    Rod T. Mitchell and Gregor Duncan performed the literature search, knowledge assortment
    and evaluation. All authors edited the manuscript and agreed upon the submitted manuscript.

    The last two research assessed auxological outcome of kids
    undergoing primed or unprimed GHST. Results of
    non‐randomised studies comparing GH response to stimulation testing in primed and unprimed topics are summarised in Determine 3.
    These can be divided into cohort research of patient that underwent
    both primed or unprimed GHST, and research the place
    topics underwent an unprimed GHST followed by a primed GHST.

    Amyloids are outlined by their highly organized cross B-sheet areas in protein aggregates and should be thought-about
    as one more degree of protein construction. The cross-B sheet represents a single structural epitope during which
    particular person strands of each sheet run in perpendicular to the fibril axis whereas B-sheets are parallel
    to the fibril axis. These extremely organized, elongated amyloid fibers are composed
    of thousands of copies of stacked B sheets composed of peptide/protein.
    These stacked fibers can trigger additional refolding of the natively folded protein.
    If you've one thing severe like Turner syndrome or another genetic situation, we advise consulting together
    with your common doctor first. Nevertheless, if you’re searching for HGH therapy to increase muscle mass or improve
    your basic wellbeing, it’s essential to look for a specialist like Dr Chia Tan of Harley Road Medical Docs.
    The direct methodology of detection, primarily based on double immunological checks needs to be well evaluated and validated.
    This evaluation has described the difficulty sports authorities will face to prove hGH doping.

    At present, the short time window of detection of any methodology and the effect of exercise
    on pure hGH secretion still make any strategy quite risky. The major effects
    of train on hGH production and the use and effects of rhGH in athletes
    are discussed. Difficulties encountered by laboratories to show misuse of this substance
    by each indirect and direct analyses are emphasised.
    Somatotropin is a human development hormone used to treat some medical circumstances, and it is also
    well-liked with bodybuilders. However it comes with unwanted
    side effects, and despite the fact that it isn't a steroid and the HGH unwanted effects are mostly not of
    the identical nature that we get with anabolic steroids, artificial HGH for bodybuilding purposes is a risky selection. Downstream actions of
    IGF-I are mediated via binding to the IGF-I receptor (IGF-IR),
    a ligand-activated receptor tyrosine kinase on the cell floor of goal tissues.
    Activation of receptor tyrosine kinase activity outcomes from
    ligand binding to the α subunit of the receptor leading
    to a conformational change within the β
    subunit (160).
    Like all good proteins, they have to be folded into the right configuration to be able to be functional.
    Treatment began with intravenous fluids and a bolus of 10 units of standard insulin, plus an insulin drip.

    He was additionally given potassium, which helps
    velocity glucose uptake into cells.
    The AR DNA binding area accommodates zinc finger motifs that recognize both consensus
    and selective AREs. Androgen binding activates and stabilizes the AR and induces N → C terminus interaction which is selectively induced
    by high-affinity T and DHT, and lower-affinity anabolic steroids (e.g., oxandrolone,
    fluoxymesterone) (59). Higher stabilization is seen with DHT more so than T as T dissociates from the
    AR three times sooner than DHT (60). Testosterone is the first androgen interacting with ARs in skeletal muscle.

    Some people won’t experience any adverse results at all when utilizing HGH.
    More serious unwanted side effects are more likely to happen at very excessive doses or when HGH is used regularly
    for years, and that is to be prevented. Most users, particularly males, shall be stacking HGH with anabolic
    steroids that come with a a lot higher well being and security threat.
    Hypertrophy (size increase) and hyperplasia (increase in cells) are on the core of HGH’s
    features. The body regulates how much these processes happen by controlling how a lot HGH is
    launched.
    More than one-third (38.1%) of included studies about attainable results
    of anabolic-androgenic steroids and GH on the kidney were animal investigations.

    Experimental findings suggest that GH may adversely have an effect on completely different features of kidney
    similar to dimension, GFR, and tubule functions, both immediately or not directly.
    However, clinical data about the potential opposed effects of GH on the kidney of wholesome athletes and bodybuilders is proscribed.
    Moreover, none of the current clinical trials relating to GH have been graded as prime quality.

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